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Autoxtend Community Car Care Center has been providing quality car care in Knoxville, TN, TN, since 2008. We are a family-owned business delivering honest and professional automotive repair and auto maintenance services to the people of Knoxville and surrounding areas.
The quality ASE (Automotive Service Excellence) certified technicians at Autoxtend Community Car Care Center employ today’s latest automotive technology and are equipped to handle all major and minor repairs on foreign and domestic vehicles. Our shop follows a strict code of ethics to ensure the safety of drivers and passengers.
About Scott Lane and his Autoxtend Community Car Care Center team know what it takes to “Extend the Life of Everything You Drive.”
“I have over 30 years experience working in auto care and repair,” Scott said. “I see to it that our team has the training and tools to repair and service vehicles, but just as important to me is the total customer experience.”
Customers benefit from Autoxtend’s commitment, expertise, equipment, and state-of-the-art facility. “We created Autoxtend Community Car Care Center to be a convenient and affordable alternative to the car dealer,” Scott said. “We have the diagnostic equipment and factory-trained personnel, that give you dealer-level service. And, all of this in a convenient location with customer-friendly hours.”
Autoxtend Community Car Care Center is the new way to care for today’s vehicles and the people who drive them. So, here’s a brief description of the Autoxtend Community Car Care Center team members who want to provide you with the parts and service that make Autoxtend Community Car Care Center – your Complete Car Care Solution.
You want it done right, so do we.
Get it done right
Autoxtend Community Car Care Center team leaders are chosen for their experience, training credentials, and demonstrated repair proficiency as well as their ability to share that knowledge and direct their team.
They are the elite of the automotive repair industry, reaching levels of ASE certification known as L1 and L2. To reach this pinnacle, an Autoxtend Community Car Care Center technician must first pass stringent testing created by the Automotive Service Excellence group, must have proven repair experience in 10-plus distinctive categories of automotive systems, and must have worked in the industry for the prescribed time.
Your Autoxtend Community Car Care Center team leader is intimately involved with every vehicle service and directs technicians on procedures to expedite the repair process. The team leader then inspects the repair before we hand the vehicle over to you
A specialist for your particular vehicle.
Autoxtend Community Car Care Center technicians are system specialists. We hire them because of their proficiencies with the systems of particular vehicle makes.
Systems differ between automotive makes and models. Our primary goal is to pair your vehicle with the technician most familiar with its system.
Your technician is familiar with your vehicle and is ASE certified in the category of repair being performed on it. Autoxtend Community Car Care Center technicians have been tested and have received an ASE level of competency from level 4 to level 1, based on their certifications and abilities. We only assign a job to a technician based on the technician’s area of expertise and certification.
We’re somebody you can talk to about your car problems.
We speak auto repair and english.
Have you ever felt like your auto service people were talking a different language? Or maybe you’ve had a problem describing that noise your car is making. At AutoXtend, we speak your language, but we can also understand what your car is telling us.
Autoxtend Community Car Care Center customer advisors and service advisors are your automotive translators, bridging the gap between auto service jargon and your description of what you’re experiencing on the road.
Our trained automotive advisors pick up on key words and phrases you use as you describe the problem. They translate what you tell them so that technicians can use your information to get to the cause. When we determine the issue, your advisor translates the technician’s diagnostics so that you’ll understand the problem, the repair process required, and the time and expense needed to fix it.
Our shop provides quality car care in Knoxville, TN. We are a family-owned business delivering honest and professional automotive repair and auto maintenance services to the people of Knoxville and surrounding areas.
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